How do we protect your personal information?
We will take reasonable steps to protect your information from loss, misuse, unauthorised disclosure or destruction, including by means of firewalls, password access, and secure servers.
To enable us to meet our obligations under the Act and to ensure the operation of the Site and/or the App, we may need to allow our authorised staff and contractors to access your Personal Information. The staff and contractors are required by contract and policies to maintain the confidentiality of your Personal Information.
If you suspect any misuse or loss of, or unauthorised access to, your Personal Information, please let us know immediately.
How can you access your personal information?
You can access some of the information that we collect about you by logging in to your account on our Site and/or the App. You also have the right to make a request to access other information we hold about you and to request corrections of any errors in that information. To make an access or correction request, email us at [insert].
Do we collect information from children?
What happens if the ownership of our business changes?
If you continue to use our Site and/or the App after the changes are made, then you will be agreeing to the changes.
How can you contact us?
We will treat your queries and complaints confidentially.
Our representative will contact you within a reasonable time after receipt of your query or complaint to discuss your concerns and outline options regarding how they may be resolved.
We will aim to ensure that your query or complaint is resolved in a timely and appropriate manner.
You may contact us by email at [insert].
If you have a complaint about our compliance with the Act and we have not resolved your complaint within 30 days’ after you first notified us of your complaint, you can refer your complaint to OAIC by visiting their site http://www.oaic.gov.au/.
Published: __ November 2017