FAQ2019-07-08T12:07:46+00:00
How can I get started?2019-09-25T10:38:35+00:00

Simply click here. Make sure you have your licence number ready, a valid email address and mobile number and then you’ll just about be ready to take off! Enjoy the journey … we here to help anytime!

What if need help?2019-09-25T10:37:25+00:00
Just speak to our existing customers and they will tell you about our awesome customer support. We passionate about seeing your business succeed and so you can reach out anytime in app to chat and one of our super friendly support team will always be there to assist you. That’s our commitment to you and your business.
Are there any other costs?2019-09-25T10:36:10+00:00
Only SMS’s which you control entirely. Each SMS you send costs $0.08 cents
Do you control my website?2019-09-25T10:35:06+00:00
Absolutely NOT. YLOODrive’s approach to your business is it’s all about YOUR brand and your website is YOUR digital asset and something you should retain control over always. Saying this, there are some customers who specially ask us to assist them and we gladly will assist you if required. Monthly hosting fees are $9.95 per website
Is my business and student data secure?2019-09-25T10:34:05+00:00
YLOODrive has partnered with Amazon Web Services (AWS – Globally) to securely host your data. AWS is arguably as secure as any bank in the world, meaning your data is safe. We take your business seriously.
How can I start my FREE Trial?2019-09-25T10:33:01+00:00
Simply click on the Free Trial option and you can get started – NO Credit Cards or payments required. At the end of your trial, you can simply carry on using YLOODrive by activating your plan online in seconds …
Which pricing model am I best suited to?2019-09-25T10:32:00+00:00
YLOODrive is a complete end-to-end driving school solution for all sized driving schools. We integrate smart online booking widgets into your website (or we’ll build you a new one). This generates you new business 24/7 as customers in your local suburbs find you online. We automate all the mundane tasks in a typical driving school, freeing enormous amounts of time. And of course our powerful integrations with marketing and our bookkeeping modules means you saving money!
So our philosophy is, as we help your business grow, so we want our business to grow alongside yours. See us as your business platform that takes away all the headaches in your business. For this we offer two pricing options, you can start on any plan and switch to any plan, anytime, totally FREE.
Is YLOODrive an App I can download?2019-09-25T10:30:37+00:00
YLOODrive is an app you can download from with of the APP Stores, Google or Apple. The awesome news is we also operate on any mobile device, desktop, laptop and on any browser (Google Chrome, Safari, Firefox, Explore). We want you to have the power of your business in your palm, 24/7
What size driving school is YLOODrive best suited to?2019-09-25T10:29:27+00:00
YLOODrive suits all driving schools from a solo business to an enterprise customers. We’ve is a platform ONLY for the learner driving industry. This means that all our passion and energy goes into listening to driving schools and building the platform around your needs. That’s right, you’ve got ALL our attention, always!
Accessing my location?2018-11-14T13:01:15+00:00

We track your trip and need your location for GPS!  Simply enter your odometer reading to start your drive
Collecting licence details?2018-11-14T13:03:15+00:00

In QLD we have Government permission to collect and store driver licence numbers and supervisor/instructor’s license.
Accessing driving progress2018-11-14T13:45:50+00:00

By entering a parent or supervisor’s email address –  with every drive you submit, your parents/supervisors receive an email with your tracked drive.
Moving inter-state with incomplete hours?2018-11-14T12:52:58+00:00

Every State has different requirement for logbook recording and submissions.  You will need to revert to whichever State you are in. You can export your logbook hours from YLOODrive at any time should you require a record of your driving hours to date. You can also upload any hours in YLOODrive that you may have completed from a different State.
Internet connectivity2018-11-14T12:58:22+00:00

When back in WiFi or using mobile data, your drives will automatically update
How do I add a Supervisor?2018-11-14T12:59:33+00:00

Add your supervisors/s under the ‘Supervisor’ tab in your student dashboard
Synching logbook data2018-10-04T16:05:11+00:00

If you experience any difficulties with synching your logbook data, try logging out of the the YLOODrive app and log back in again. This should sync all data into the app.
Supervised hours2018-10-04T16:03:46+00:00

Learners will need to add supervisor details to their app before to enable a supervisor to approve a supervised practice session. Either hand your device to your supervisor to enter their personal details or if you have permission from the supervisor, you can enter their details into your app. Supervisors will receive an email allowing them to “approve” these practice hours electronically. This will then update in the learner drivers app dashboard.
Unapproved instructed hours2018-10-04T16:02:28+00:00

Ensure all hours have been approved by instructors and supervisors or these hours won’t be included in your total supervised hours and won’t be included in your downloaded version from YLOODrive.
Should I use YLOODrive if it is not officially recognised in my State?2018-10-04T15:56:09+00:00

Even if your State doesn’t recognise the YLOODrive logbook app, you can still use if to track any instructed hours with an accredited instructor as well as any private drives. It also records additional information such as weather, time. Simply export your driving data when required.
Use of mobile devices while driving2018-10-04T15:54:09+00:00

Remember it is illegal for learner drivers to use a mobile phone while driving in any circumstances.
Supervising drivers or passengers are able to use a mobile phone but it is recommended not to as this can be distracting to a learner driver.
How Do I use the YLOODrive Logbook2018-10-04T15:52:39+00:00

If you have been using a different logbook, you can upload your existing hours/history into the YLOODrive app and continue tracking any instructed or supervised drives. Depending on the requirements in your State you may still need to obtain supervisor signatures and your driving history from YLOODrive can be transcribed where needed.
What happens if something doesn’t work correctly?2018-01-09T04:01:39+00:00

If you notice anything unusual when you on the App, please let us know straight away so our team can resolve the issue quickly – simply access support via the live chat in app/browser, email hello@yloo.com.au or get in touch via Facebook Messenger
Is there a contract2018-11-14T12:44:00+00:00

There will be no contracts with YLOO ever.
What happens to my data if I cancel my subscription2018-01-09T04:04:01+00:00

If you decide to leave the YLOO business platform at any stage – your profile will be deleted as will your business data as this data remains the property of the associated Driving School
Do you offer free trials2018-11-14T12:48:38+00:00

Yes, we offer all driving schools and instructors a FREE plan which effectively is like a FREE trial to see if we are the right fit for your Driving School
Sign up HERE 
How do I cancel my subscription2017-09-28T09:35:26+00:00
We take cancellations seriously to learn and understand more about our customers so simply email hello@yloo.com.au
Is my data secure?2017-09-28T09:53:30+00:00

Yes, we partner with Amazon Web Services (AWS) who place the highest priority on the security your data in Cloud.  The AWS infrastructure puts strong safeguards in place to help protect customer privacy. All your data is stored in highly secure AWS data centres.
How do students book?2018-01-09T04:11:30+00:00

Students can book easily through a number of options available including links from all your social channels as well by downloading the free YLOO app from the app stores

Download YLOODrive for IOS    Download the YLOODrive app for Android

Can I accept online payments?2018-01-09T04:20:48+00:00

Yes, YLOO accepts online payments through our Global Payment Gateway who are fully PCI compliant as enforced by the PCI Standards Council